Service Policy

Önder Metal continues to enhance its service quality through strategic investments in manufacturing facilities and machinery, partnerships with international import suppliers, and years of deep-rooted trust and experience.

The company has shifted its commercial philosophy from sales-oriented transactions to becoming a comprehensive service enterprise. Viewing itself as a solution partner rather than just a supplier, Önder Metal provides value-added solutions that enable clients to save time, reduce costs, increase productivity, and avoid unnecessary capital expenditures. It stands as a reliable subcontracting partner, empowering customers to deliver higher-quality products to the market.

Our Goal as a Solution Partner
Our mission is to deliver project-based solutions, premium quality products, and on-time delivery as a seamless service experience for our customers.

Önder Metal offers significant advantages through direct procurement of sheet metal from domestic and international steel mills, ensuring cost efficiency. Our extensive machinery park facilitates time savings and allows manufacturers to focus on their core production by eliminating delays caused by semi-finished goods. Furthermore, our world-class machinery and highly skilled workforce ensure precision manufacturing. We assume production risks by conducting rigorous pre-quality controls on finished and semi-finished goods and shorten production cycles through our extensive inventory and prompt scheduling.

Specialized Solutions and Infrastructure
• Project-Based Production: Customized solutions through dedicated engineering services and the import of project-specific raw materials.
• High-Performance Materials: Processing of high-strength and wear-resistant steels with maximum precision.
• Advanced Technology: Utilizing Turkey’s most modern machinery park equipped with the technical and technological infrastructure required for specialized processes.
• Specialized Facilities: Manufacturing is conducted across four separate factory buildings, categorized by production type, and supported by an extensive team of experts.

Quality Policy

• We accurately analyze customer needs and deliver solutions that exceed expectations to ensure lasting satisfaction.
• We treat quality as a strategic priority, planning and effectively managing resources to achieve our targets.
• We empower our employees and foster quality awareness, encouraging accountability at every level.
• We conduct all operations through defined processes, proactively managing risks and continuously elevating performance.
• We prioritize transparent communication, supporting the timely sharing and resolution of all quality-related matters.
• We monitor performance through indicators, take data-driven actions, and pursue continuous improvement via a learning organization culture.
• We protect corporate knowledge and manage risks and opportunities to carry our system into the future.

Environmental Policy

• We fully comply with applicable national and international environmental legislation and other requirements.
• We define and monitor the environmental impacts of our activities, prioritizing the prevention of pollution.
• We utilize energy, water, and raw materials efficiently, supporting waste reduction at the source and recycling initiatives.
• We consider significant environmental aspects in all products and processes, continuously improving our environmental performance.
• We share our environmental practices with stakeholders and contribute to the widespread adoption of environmental awareness.
• We extend our environmental management system to our employees and supply chain, strengthening a culture of awareness and responsibility.
• We commit to providing the necessary resources to achieve our environmental goals and continuously improve our system.

Occupational Health and Safety (OHS) Policy

• We strictly adhere to current national legislation and other OHS requirements.
• We identify hazards and assess risks, prioritizing the prevention of occupational accidents and diseases.
• We provide safe and healthy working conditions for our employees, subcontractors, and visitors, ensuring the availability and use of necessary equipment and PPE.
• We provide regular training to enhance OHS awareness and promote a culture of safe behavior.
• We ensure that subcontractors and visitors comply with our OHS rules, adopting a shared responsibility approach in all activities.
• We monitor our OHS performance, anticipate potential risks, and continuously develop and review our management system.
• Management Commitment: We pledge to provide all necessary resources to reach our OHS targets.